In this policy, we explain how Sky Vacations Pvt. Ltd. and/or its subsidiaries and/or affiliates (collectively referred to as the Company) collects, uses, discloses and transfers your personal information for the purposes of operating www.myskyvacations.com (the "Site") and providing services to you, including but not limited to news aggregation, newsletters, retail industry analysis and availability analysis, The Terms of Service and/or the Site's Privacy Policy are intertwined. It is the responsibility of the user to ensure that all capitalised terms used in this document are defined in the Terms of Use. This policy is subject to change as we update, improve, and expand the Services, so please check back frequently. By using the Site and/or Services, you agree that we may collect, store, and use your personal information (including any changes you provide) in order to provide you with the services you request. Customers' privacy is a priority for the company, and it is committed to ensuring that it is protected to the best of its ability. User-provided data and information, as well as information collected automatically while navigating and from any other source, make up the information the company gathers about a user (collectively referred to as Information).
Certain personally identifiable information may be required for the registration process in order to access the Site and/or to use certain Services, such as:- your name; your email address; your gender; your sex; your age; your PIN code; your credit card information; and so on. Certain additional information may be required example, a person's medical records and history, biometric information, their professions, hobbies, other like-minded pursuits, and so on. It is only through the information provided by our users that we are able to continually improve our Site and/or Services for you. Depending on the nature of the service or utility, we may also need your contact information. To maintain, protect and improve the Site and/or Services (including advertising on the Site), the Company may use the above-mentioned user information. Additionally, the Company may use this information to develop new services. Without your permission, we may also use your email address or other personally identifiable information to send you commercial or marketing messages. Without your explicit permission, we may still use your email address for administrative or non-marketing purposes (such as notifying you of major changes, for customer service purposes, billing, etc.). If your personal information is accessible to the general public, it will not be considered confidential. It should be noted that any content posted by users on the public sections of the Site (such as comments, messages and blogs) is not considered personally identifiable information and is not subject to this Privacy Policy. We may not be able to provide certain services on the Site to you if you choose not to provide us with your personal information. When you open your account, we will make every effort to inform you of this fact. Regardless of the circumstances, we will not be liable or responsible for the denial of services to you if you fail to provide us with the necessary personal information. Personal information is updated on a regular basis on our Site and/or Services so that we can provide you with additional features that we believe will be of interest.
We may use "cookies" or similar electronic tools to collect information to assign each visitor a unique, random number as a User ID to understand the individual interests of the user using the identified computer in order to improve responsiveness for our users. The only way for us to know who you are is if you voluntarily identify yourself (for example, by signing up for an account). The only personal information a cookie can hold is the information you provide it with. A cookie is not able to read data from your hard drive. Ads from our advertisers may also set their own cookies on your computer, which we have no control over (unless you click on one of their ads). Every time you use our Website, Application, or Service through your computer, laptop, notebook, tablet, or handheld device, we collect and store certain types of information.
We collect some information about your computer's Internet connection and mobile number when you visit our site, including your IP address. An IP address is a number that tells other computers connected to the Internet where to send data, such as web pages you view. This includes your IP address, the name of your computer and operating system, the browser type and version, the CPU speed, and the connection speed of your browser. Depending on your device, we may also log information such as your IP address, operating system, browser type and version, CPU speed, and connection speed, in addition to your current location and other personal information such as your device name and serial number.
Clear GIFs," also known as Web Beacons, can be used by us to track our users' online activity anonymously, without identifying them. We may also use clear GIFs in HTML-based emails sent to our customers to track which emails are opened by recipients. We use this information for a variety of purposes, including providing you with the web pages you requested, customising our site to suit your preferences, tracking the number of visitors to various parts of our site, enhancing the quality, functionality, and interactivity of our site, and informing advertisers about the geographic origins of our site's visitors.
The information we receive about you from other sources will be added to your account information and treated in accordance with this policy. It is possible that we will get your account and order information from the platform provider or other partner we work with. In order to update our records and provide the Services, or to communicate with you, we may obtain updated contact information from third parties.
Other sources of demographic and purchase information may be referred to by us in order to provide you with more personalised communications and promotional offers. Among the tools we employ to keep tabs on website visitors is Google Analytics. With Google Analytics' support for display advertising, we can better understand the demographics and interests of our users. The reports are completely anonymous and cannot be linked to any personal information that you may have shared with us. Google Analytics for Display Advertising can be turned off, and the Ads Settings provided by Google can be used to customise the Google Display Network ads.
The Site may contain links to third-party sites or services. We have no control over the privacy policies of third-party websites. As soon as you leave our servers, the privacy policies of the site you are visiting take precedence over ours. You can check the URL in your browser location bar to see where you have been when you leave our servers. It's possible that this policy is different from the one we have. Please contact the site directly via a link to it on the website's homepage if you can't find the site's privacy policy. It is common for us to provide aggregated statistics to our advertisers in order to help them understand our audience and demonstrate the value of advertising on our site. Ads are served by third-party companies when you visit our Site. They may use information about your visits to this and other websites (not including your name, address, email address, telephone number or other personally identifiable information) to provide advertisements for goods and services that you might be interested in. We do not share your personal information with any third-party websites/advertisers/ad-servers unless you give us permission.
When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verifying identity, or for the prevention, detection, investigation, including cyber incidents, or for prosecution and punishment of offences and for purposes of enforcing these terms or complying with applicable laws, the Company may share such information with its group companies and the officers and employees of such group companies for the purpose of processing personal data on behalf of the Company. The recipients of such information must also agree to process such information in accordance with this Privacy Policy and other appropriate confidentiality and security measures. · The Company may share your information about your activities on the Site and/or Services with third-party social websites in order to populate your public social wall, but it is usually in the form of aggregated traffic statistics on various parts of our site.
We make good faith efforts to provide you with access to your personal information when requested by you and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such requests to access, correction, or removal of personal information must be made by an individual user, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort or jeopardise the privacy of others, or are extremely impractical (for example, requests concerning information residing on backup tapes), or for which access is not otherwise required. Unless doing so would necessitate an undue amount of effort, we will always provide free access and correction to the information we hold. The way we maintain some services means that after you delete your information, residual copies may remain on our active servers and in our backup systems for some time.
In order to prevent unauthorised access, disclosure, or destruction of data, we implement appropriate security measures. Internal audits and security measures for preventing unauthorised access to our systems where personal data is stored, including appropriate encryption and physical security measures, are included. The Company's database securely stores all data collected through the Site and/or Services. Secured servers are behind a firewall, and access to the servers is restricted to only those who have a password. However, no security system, no matter how effective, can ever be completely secure. We cannot guarantee the security of our database, nor can we guarantee that your information will not be intercepted as it travels over the Internet to us. In addition, anyone with Internet access can see anything you post in the discussion areas. The internet, on the other hand, is a dynamic medium. We reserve the right to revise this privacy statement as necessary in the future. In order to serve you advertisements when you visit or use our websites and apps, we use third-party companies. As a result, these companies may collect non-personally identifiable information about your visits to and use of specific websites, mobile applications or services in order for them to target you with advertisements for products and services that may be relevant to your interests, as well.
The internet is a constantly changing medium. In order to keep up with changes in technology, law, or any other variation, we may periodically update our privacy policy. The terms of this Privacy Policy and the Terms of Use are subject to modification by us at any time. We may post a new policy on the Site to notify you of any changes we make, and those changes will take effect immediately. If you continue to use the Site or Services after receiving this notice, you are deemed to have accepted these changes. Additionally, we may try to reach you via email if that is a more convenient option. When it comes to reviewing this Privacy Policy, you should do so at least once a month to ensure that you are aware of the most recent version.
Please contact our Grievance Officer at admin@myskyvacations.com or write to the following address if you have any questions or concerns about the way your personal information is being processed. Inquiries can be directed to Sky Vacations Pvt Ltd's Grievance Redressal Officer Ms. Suman Kumar at UG12 Ansal Imperial Tower, C-block Naraina Vihar, New Delhi – 110028. When filing your complaint, please include the following details:
- Identifying the information you have provided.
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b) Information that is clearly labelled as either "personal" or "sensitive" personal information.
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c) Your contact information, such as a physical address, a phone number, or an email address.
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d) Statement that you believe the information has been mishandled or improperly disclosed, as the case may be.
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e) that the information in the notice is true and that you are the owner of the information in question.
If you have any questions or suggestions about the Privacy Policy, you can reach out to us at the above-mentioned addresses.
